What Should I Tell My Customers About Coronavirus?: Communication Ideas for COVID-19

Though news about COVID-19/coronavirus is developing at a breakneck pace, one thing is clear over the many recent conversations we’ve had with contractor clients: Companies are unsure how they should be communicating with customers about the outbreak. Are you prepared to field calls from worried homeowners about whether it’s safe to let your employees into their home? Should you be getting out ahead of the virus, or should you avoid mentioning it at all unless absolutely necessary?

In this webinar, Energy Circle Founder and CEO Peter Troast fields questions and discuss options on how your business can get out in front of this evolving situation, including a clear, transparent, and measured communications approach.