Delivering a High Quality Customer Experience with Special Guest Keith O’Hara

Customer experience has always been a crucial part of any home service business’s success, and it’s a particularly effective way for high performance contractors to differentiate themselves from competitors.

On Wednesday, February 26, at 5 pm ET, Energy Circle CEO and Founder Peter Troast will be joined by Keith O’Hara, president and CEO of Eco Performance Builders in Northern California, to discuss his tactics and strategies for every step of the customer journey, from handling initial inquiries and crafting effective workscopes to maintaining professionalism on-site and following up for feedback and reviews.

Click here to learn more about Keith's 3 Phase Process.